2-1-1 Providers

2-1-1 Information and Referral Service

2-1-1 is a telephone number reserved by the Federal Communications Commission to connect people in need to Information and Referral (I &R) services, which have trained professionals who assist individuals and families in efficiently finding the help they need. 2-1-1 information and referral services are free and operate 24 hours 7 days a week. Calls are private and confidential; however, you do not need to identify yourself to get information. Most 2-1-1s also have community resource information available online with searchable databases or listings.

2-1-1 Information and Referral Specialists assist callers in finding help with a wide range of needs. These include, but are not limited to:

Food Assistance
Emergency and low-income housing
Emergency financial assistance
Free and low-cost health, vision and dental care
Information about human services agencies
Mental health and addiction services
Support groups
Domestic violence resources
Suicide prevention

2-1-1 services are available in most, but not all parts of Ohio. Availability and service may also vary depending on your cellular, cable, or VOIP service provider. In Ohio, to locate the 2-1-1 serving your county visit www.211ohio.net.

2-1-1s Providers Serving Central Ohio:

Delaware County

11 North Franklin Street
Delaware, OH, 43015
211 or (800) 684-2324 or (740) 363-1835

Fairfield County
Fairfield County 2-1-1
108 West Main Street
Lancaster, OH, 43130
211 or (740) 687-0500

Fayette County

Franklin County
Lutheran Social Services
500 W. Wilson Bridge Rd, Ste. 245
Worthington, OH 43085
211 or (614) 228-5200

Licking County
Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, Ohio, 43055
211 or (800) 544-1601

Madison County
United Way of Clark, Champaign & Madison Counties (HelpLink 2-1-1)

33 West First Street, Suite 500
Dayton, OH, 45402
211 or 855-405-7629

Pickaway County
Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, Ohio, 43055
211 or (800) 544-1601

Union County
HelpLine 2-1-1
678 Clymer Road
Marysville, OH, 43040
211 or (855) 833-3696

Ready to get help? Call COAAA at (800) 589-7277.