Do you need help at home? COAAA is here to help! COAAA provides case management for a number of in-home long-term care services that give you choice and dignity to live independently in your own home. Whether you need personal care services, homemaking, transportation, or home delivered meals COAAA can coordinate a care plan to meet your specific needs. 

Individuals must meet certain requirements to be eligible for these service programs.  If you think you or a loved one may be eligible for one of these services, give us a call at 1-800-589-7277 and our team can provide a free in-home consultation or assessment. All assessments are with a licensed social worker or registered nurse who will determine a plan to meet your needs.


Program Name Who It Is
For/What It
Basic Services & Benefits Eligibility Eligibility

An alternative to nursing home care. Helps financially eligible, disabled older adults remain safe & independent at home. Prevents unnecessary nursing home placement.

  • Homemaking
  • Transportation
  • Emergency Response
  • Personal Care
  • Meals/Nutrition
  • Care Management
  • Home Modification
  • Medical Equipment
  • Adult Day Care
  • 60 or older
  • Have qualifying functional impairments (need assistance with bathing, meals, etc.)
  • Medicaid-waiver eligible
Home Choice

Home Choice assists older adults and individuals with disabilities to move from nursing homes to home and community- based settings.

  • A transitions coordinator helps with:
  • Locating housing
  • Setting up household
  • Connection with community services
  • Have lived in a long-term care facility for at least 90 days
  • Move into qualified housing
Assisted Living Waiver

Provides care for Medicaid-eligible adults in approved assisted living facilities. An alternative for people needing more care, but not a nursing home.

  • Private room/bath
  • 24-hr on-site response
  • Meals, Personal Care and Homemaking
  • Care Management and Social Activities
  • 21 or older
  • Medicaid-waiver eligible
  • Require same level of assistance as PASSPORT
MyCare Ohio

A 3 year demonstration program, beginning in 2014, designed to provide more comprehensive, coordinated services to Medicare & Medicaid eligible adults in the service areas.

An individual selects a Managed Care Organization to oversee health care (either Aetna Better Health Ohio or Molina Healthcare Ohio in Central Ohio). Services include medical care, long term care & behavioral health services as well as coordinated care management. In-home waiver coordination provided by COAAA.

Eligible for both Medicare & Medicaid in 29 Ohio counties including Delaware, Franklin, Madison, Pickaway & Union in Central Ohio.

Franklin County Senior Options


Office on 


Home-care program funded by the Franklin Co. Senior Services Levy.

  • Homemaker and Personal Care
  • Transportation
  • Meals/Nutrition
  • 60+; Franklin County resident
  • Have unmet need for service
  • Verify income/assets; sliding fee scale
Title III && Alzheimer’s Respite Services

Older Americans Act & State funding to community agencies to provide ‘safety net’ for those ineligible for other services.

  • Homemaker and Personal Care
  • Transportation
  • Meals/Nutrition
  • Care Management and Social Activities
  • Adult Day Care
  • Home Repair/Chore
  • Organizations in COAAA's eight counties receive funding, visit and click on Services for list of providers.
  • 60 or older; Cost is usually by suggested donation.
Long-term Care Consultation

A free, customized, in- home consultation that helps individuals understand how to meet current or future long- term care needs.

  • Information about long-term care services & support that helps seniors in maintaining their independence
  • Resources for estate planning, including financial & legal matters
  • No age or income requirements
Ohio Home Care Waiver

Meets the needs of financially eligible individuals who have significant health care needs due to a disabling condition.

COAAA performs assessment and care management activities under contract with CareSource, a managed care organization.  Services are similar to those available through the PASSPORT program.

  • 59 years of age or younger
  • Have qualifying functional impairments (need assistance with bathing, meals, etc.)
  • Medicaid-waiver eligible
Specialized Recovery Services

Assists individuals with severe and persistent mental illness, those who have been diagnosed with a chronic condition, or who are active on the solid or soft tissues transplant waiting list.  Individuals enrolled in the program will receive full Medicaid coverage and will receive Recovery Management services.

  • Recovery Management-assistance in developing a specific care plan
  • Individualized Placement & Support-help finding and keeping a job
  • Peer Recovery Support-support from others with similar life experiences
  • 21 years of age or older
  • Diagnosed with a serious or persistent mental illness
  • Medicaid-waiver eligible


Volunteer Guardians are substitute decision-makers for people who have disabilities and are unable to make informed personal decisions in their own best interest.

Guardians do many things to ensure the quality of life for the people they serve. They make informed, major life decisions concerning medical care, therapies, and living environments. But, guardians also do the "little things" and the little things mean a lot.

Download the VGP Brochure for more information.

How Can You Help?

If you have the time and the desire to protect and advocate for someone who cannot speak for him or herself, consider volunteering. You can make a difference in the life of a person who may be lonely and vulnerable and who may have no visitors or others involved in his or her life.

Who Can Volunteer?

Caring, committed adults who are at least 21 years old, have good communication skills, and reliable transportation. You must live or work in Delaware, Fayette, Franklin, Fairfield, Licking or Pickaway Counties.

What Will You Do?

Become "legal guardian of the person" for individuals whose mental impairment so incapacitates them that they are unable to care for themselves or make sound personal decisions.

Where Are You Needed?

A special emphasis is being placed on serving residents of nursing homes in Delaware, Fayette, Franklin, Fairfield, Licking and Pickaway Counties.

You will have:

  • Support, training and technical assistance from the staff of the Volunteer Guardian Program.
  • A volunteer attorney will be assigned to give you legal advice concerning the management of the guardianship.
  • Formal Statutory authority granted by the Probate Court.
  • The satisfaction of enhancing the quality of life for another human being.


If you are interested in volunteering download and read the Application Form.

  • Application Form (MS Word or Adobe PDF) Once completed, you may send the application through email or regular mail.


If you have questions or are interested in more information contact Jane at 614-645-3883 or This email address is being protected from spambots. You need JavaScript enabled to view it. or Wendy at 614-645-1928 This email address is being protected from spambots. You need JavaScript enabled to view it..


Our knowledgeable staff provide free caregiver advice, education and support for those helping loved ones. If your loved one needs help at home, our staff can offer advice on services available, respite help, hiring, financial assistance, and senior housing via telephone or in-home consultation. Free long-term care consultations are available to Ohioans who want to be better prepared for senior living, senior housing, or for help at home.

For information, resources and answers, contact the Central Ohio Area Agency on Aging at (614) 645-7250, (800) 589-7277 or through our online request form.

Caregiver Support Groups, Workshops and Publications

COAAA hosts workshops and support groups to help caregivers.

Conversations About Caregiving helps connect individuals with resources and lets them share experiences and information with others. These free monthly sessions are held on the third Wednesday of each month in 2019. Participants also receive a free Caregiver Resource Manual. 

Caregiver Support Group helps family and friends of individuals with dementia. This free group meets monthly on the second Monday of each month. The Alzheimer’s Association offers additional Alzheimer support groups throughout the region.  The Department of Veterans Affairs offeres VA support groups in Columbus.

The Central Ohio Support Group Guide provides information about support groups offered throughout the region for a variety of conditions, needs and experiences.

The Central Ohio Private Home Care Guide is for families who will be using private resources to pay for care. The guide provides information on the types of home health care services available and a list of organizations that provide services.

The Central Ohio Long-term Care and Hospice Guide lists nursing facilities, assisted living facilities, adult care homes, and hospices in COAAA’s eight-county service area.

The Central Ohio Respite Guide explains the various types of respite services and lists care facilities that offer short-term respite stays for the individual receiving care.   

Caregiver Toolbox workshops are offered free to groups throughout COAAA's eight counties and can be modified to meet your needs.

Caregiver Toolbox Topics:

Caregiver Toolbox workshops are offered free to community groups, businesses and other organizations.  The eight Toolbox topics address everyday challenges that may be experienced by someone caring for an older adult or person with a disability.  COAAA caregiving experts can present individual topics or the entire series. To schedule a topic or the Toolbox series for your group, please contact Lynn Dobb at 614-645-3885 or 800-589-7277.

Accessing Aging Resources
Caring for a loved one? Learn about resources and services that can help older adults and their family and friends assisting them with everyday living.

Planning Ahead: What You Need to Know
Avoid making critical decisions in the midst of a health crisis.  Long-term care, the financial realities and legal tools for planning are discussed.  Also addresses key considerations and resources to help with planning after the death of a loved one.

Caring for Someone in the Home
Receive tips and practice techniques for providing home care.

Caring for Someone in a Care Facility
For families transitioning a loved one from the com-munity to the nursing home setting. Discusses choosing a facility, strategies for managing care, and residents’ rights.

Navigating the Healthcare Maze
Learn about consumer rights and tips for getting high-quality care in various settings.

Preventing Burnout
Identify signs of caregiver stress and burnout; com-mon emotions and coping strategies discussed.

Family Dynamics and Aging
Learn how long-standing family relationships and communication patterns impact caregiving.   This workshop will explore common caregiving challenges for families. Techniques to improve communication and overcome obstacles in care planning will be discussed.      

Learn common characteristics of spouses, adult children and siblings involved in caregiving.

Caring for a Difficult Family Member
Discuss circumstances which can provoke “difficult” behaviors and learn techniques for coping with these behaviors.

Caregiver Respite and Supplemental Services

COAAA provides funding to specific county agencies to deliver caregiver respite services. Respite is short-term help to alleviate caregiver stress and includes institutional respite, traditional respite, or overnight respite.

COAAA funding gives county partners flexibility in providing supplemental caregiver services such as emergency help with purchasing medications, or assisting with caregiver travel are some examples.

County partners for respite and supplemental services are:

Delaware: SourcePoint, 740-363-6677 or 800-994-2255
Fairfield: Meals on Wheels, 740-681-5050 or 866-654-9830
Fayette: Community Action Agency of Fayette County, 740-335-2159
Franklin: Franklin County Office on Aging, 614-525-6200
Licking: Licking County Aging Program, 740-345-0821 or 800-452-0097
Madison: Madison County Senior Center, 740-852-3001
Pickaway: Pickaway Senior Center, 740-474-8831
Union: Union County Senior Services, 937-644-1010 or 866-722-9629

Tips for Caregiving During the Holidays

Education and Training

Caregiver workshops are available free of charge in COAAA’s eight counties. County partners may offer training and education sessions as well. For a list of topics view our Educational Presentations Brochure. Contact COAAA to find out if trainings are currently scheduled in your county or to make arrangements for caregiver workshops for your group.

COAAA offers free training for first responders that highlights tips and resources for interacting with older or frail adults and their caregivers? One of the topics includes interactions with people with sensory impairments, cognitive impairments, and dementia.

Free consultations are available to Ohioans who want to be better prepared for senior living, senior housing, or for help at home.

For a free Long-term Care Consultation call the Central Ohio Area Agency on Aging 614-645-7250 or 1-800-589-7277.

A specially-trained Central Ohio Area Agency on Aging staff consultant will make a home visit to review your needs & circumstances. Available services for help at home will be identified, alternative choices discussed and planning help offered.

Care consultants can: assess current and future needs; explain available senior help; discuss financial resources required; and create a professional care plan for you.


The Older American’s Act of 1965 (OAA) provides funding for services (under 'Title III') for adults age 60 and older. The Central Ohio Area Agency on Aging is responsible for the administration of these services in the following counties: Delaware, Fairfield, Fayette, Licking, Madison, Pickaway and Union.

Services include meal programs, homemaker and personal care aides, transportation, supportive services and care at an adult day center.

Supportive Services include:

  • Connecting older adults with public benefits, programs, services, and activities
  • Medical claims assistance and advocacy
  • Organizing household finances and budgeting
  • Assistance with essential shopping and banking
  • Telephone reassurance
  • Short-term crisis intervention


COAAA has awarded Older Americans Act Title III funds to community organizations. Many of these organizations have other funding that allows them to provide services in addition to those listed. Waiting lists can occur for OAA services. When contacting these organizations, be sure to describe your situation so they can better meet your needs through the range of assistance available.



There are no financial criteria to meet to receive OAA Title III services. A voluntary donation is suggested but not required. The suggested donation is based on the self-reported income of the person receiving services. Donations are used to extend the funding available for services.

How do I apply?

To apply for Title III services please call COAAA or submit a request form.